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Resources in Florida

Client Assistance Program

The Client Assistance Program (CAP) can provide information and support to individuals who have questions or complaints about Vocational Rehabilitation (VR) services in their state. The CAP program can explain the rights and responsibilities of people receiving services from VR, can mediate disputes between clients and VR, and can advise or assist in filing formal complaints or appeals of VR decisions.

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Disability Rights Florida 

Address: 2473 Care Dr., Suite 200

Tallahassee, FL 32308

Phone: 850-488-9071 

Toll Free: 800-342-0823 


Independent Living Center

Independent Living Centers are non-residential, private, non-profit, consumer-controlled, community-based organizations providing services and advocacy by and for persons with all types of disabilities. Each ILC offers independent living skills training, peer counseling, and information about services that can assist a person live as independently as possible in the community.

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Florida Association of Centers for Independent Living

Address: 325 John Knox Road, Building C, Suite 132

Tallahassee, FL 32303

Phone: 850-575-6004


Medicaid Office

Medicaid provides basic health care for people who have a disability, limited income, or receive certain other government benefits. Medicaid offices offer information on who is eligible and how to apply for Medicaid. In some states, a Medicaid home and community-based services waiver (HCBS) exists, which helps people with brain injury who prefer to get long-term care services and supports in their home or community instead of an institutional setting like a nursing home.

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Florida Agency for Healthcare Administration

Address: 2727 Mahan Dr.

Tallahassee, FL 32308

Phone: 888-419-3456


Protection and Advocacy

The Protection and Advocacy office works with people with disabilities, including brain injury, to ensure access to appropriate supports and services which can include educational programs, financial entitlements, healthcare, accessible housing, transportation, and employment opportunities. It also works to prevent the abuse, neglect and inappropriate placement of people with disabilities.

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Disability Rights Florida

Address: 2473 Care Dr., Suite 200

Tallahassee, FL 32308

Phone: 850-488-9071

Toll Free: 800-342-0823


State Insurance Department

State Insurance Departments are state agencies that ensure insurance companies obey all state insurance laws and regulations. They can offer information about insurance laws in the state, and assist consumers in resolving complaints or concerns with insurance companies.

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Office of Insurance Regulation

Address: 200 East Gaines St.

Tallahassee, FL 32399

Phone: 850-413-5914

Toll Free: 877-693-5236


Parent Resource Center

Parent Training and Information Centers help parents of children with disabilities, including brain injury, understand their rights and obtain appropriate services for their children within the school system. Services can include peer to peer support and assistance, advocacy for services, parent or school training, and referral to available community resources.

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Parent Support Network

Address: 2196 Main St. Suite L

Dunedin, FL 34698

Phone: 727-523-1130

Toll Free: 800-825-5736



Veterans Assistance

AMVETS and Disabled American Veterans (DAV) offers information, counseling and claims service to all honorably discharged veterans and their dependents concerning disability compensation, hospi-talization, rehabilitation, pension, education, employment, and other benefits.

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Florida Department of Veterans Affairs

Address: 11351 Ulmerton Rd.

Largo, FL 33778

Phone: 727-518-3202

Toll Free: 800-226-6667


Victims of Crime Compensation Fund

Crime victim compensation programs across the country offer crucial financial assistance to victims of violent crimes. This government program is designed to pay for some of the costs that can result from being the victim of a violent crime. This can include payments for some medical expenses, counseling costs, lost wages or burial expenses.

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Florida Division of Victim Services

Address: The Capitol PL-01

Tallahassee, FL 32399

Phone: 850-414-3300

Toll Free: 800-226-6667


Vocational Rehabilitation

A federal/state program designed to assist people with a disability to return to gainful employment. Individualized services can include assessment, evaluation, career counseling, counseling, job training and job support.

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Division of Vocational Rehabilitation

Address: 4070 Esplanade Way

Tallahassee, FL 32399

Phone: 850-245-3399

Toll Free: 800-451-4327



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