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West Virginia

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Resources in West Virginia

Brain Injury Support Groups

Brain injury support groups can be a valuable source of information, emotional support, encouragement and social activities for people who have sustained a brain injury as well as family members and other caregivers.

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Client Assistance Program

The Client Assistance Program (CAP) can provide information and support to individuals who have questions or complaints about Vocational Rehabilitation (VR) services in their state. The CAP program can explain the rights and responsibilities of people receiving services from VR, can mediate disputes between clients and VR, and can advise or assist in filing formal complaints or appeals of VR decisions.

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Disability Rights of West Virginia

Phone: 304-346-0847

Toll Free: 800-950-5250

Address: 1207 Quarrier St, Litton Bldg Ste 400 Charleston, WV 25301


Independent Living Center

Independent Living Centers are non-residential, private, non-profit, consumer-controlled, community-based organizations providing services and advocacy by and for persons with all types of disabilities. Each ILC offers independent living skills training, peer counseling, and information about services that can assist a person live as independently as possible in the community.

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Mountain State Centers for Independent Living

Phone: 304-255-0122

Toll Free: 866-687-8245

Address:  329 Prince Street
Beckley, WV 25801


Additional Independent Living Centers can be found at

Medicaid Office

Medicaid provides basic health care for people who have a disability, limited income, or receive certain other government benefits. Medicaid offices offer information on who is eligible and how to apply for Medicaid. In some states, a Medicaid home and community-based services waiver (HCBS) exists, which helps people with brain injury who prefer to get long-term care services and supports in their home or community instead of an institutional setting like a nursing home.

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Phone: 304-558-1700

Toll Free: 888-483-0797

Address: 350 Capitol St Rm 251
Charleston, WV 25301


How to apply for Medicaid:

Medicaid Waiver Information:

How to apply for the Medicaid Waiver:




Parent Training and Information Center

Parent Training and Information Centers help parents of children with disabilities, including brain injury, understand their rights and obtain appropriate services for their children within the school system. Services can include peer to peer support and assistance, advocacy for services, parent or school training, and referral to available community resources.

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West Virginia Parent Training and Information Center

Phone: 304-472-5697

Toll Free: 800-281-1436

Address: 99 Edmiston Way Buckhannon, WV 26201



Protection and Advocacy

The Protection and Advocacy office works with people with disabilities, including brain injury, to ensure access to appropriate supports and services which can include educational programs, financial entitlements, healthcare, accessible housing, transportation, and employment opportunities. It also works to prevent the abuse, neglect and inappropriate placement of people with disabilities.

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West Virginia Disability Rights 

Phone: 304-346-0847

Toll Free: 800-950-5250

Address: 1207 Quarrier St, Litton Bldg Ste 400 Charleston, WV 25301




State Insurance Department

State Insurance Departments are state agencies that ensure insurance companies obey all state insurance laws and regulations. They can offer information about insurance laws in the state, and assist consumers in resolving complaints or concerns with insurance companies.

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West Virginia Offices of the Insurance Commissioner

Toll Free: 888-879-9842

Address: 900 Pennsylvania Avenue Charleston, WV 25302



Victims of Crime Compensation Fund

Crime victim compensation programs across the country offer crucial financial assistance to victims of violent crimes. This government program is designed to pay for some of the costs that can result from being the victim of a violent crime. This can include payments for some medical expenses, counseling costs, lost wages or burial expenses.

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West Virginia Crime Victims Compensation Fund

Phone: 304-347-4850

Toll Free: 877-562-6878


Vocational Rehabilitiation

A federal/state program designed to assist people with a disability to return to gainful employment. Individualized services can include assessment, evaluation, career counseling, counseling, job training and job support.

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Phone: 304-766-4600

Toll Free: 800-642-8207

Address: 107 Capitol Street Charleston, WV 25301


To see eligibility information and how to apply:

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