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A hospital representative will meet with you to obtain insurance information and discuss possible financing options. It can be helpful to familiarize yourself with insurance terminology. You can learn specific information about an insurance policy by directly contacting the insurance company. It will be important to learn what services are covered under the policy.

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"So September 17, 2017, was a day that I will never forget. They shot Michael in the left side of his head."

Before reaching out to her local brain injury association and finding an ABI support group, Melissa had nowhere to turn for advice.

“Suddenly memories from the day before seemed like they were decades ago,” says Melissa Shuman, who has come to live with the reality of brain injury after her son, Justin, sustained an acquired brain injury (ABI) following an attempt at suicide.

Recollecting on the first few days of her son’s fight to live, Melissa made it clear she felt like she was fighting just as hard.

“I had been rushing to find out all of this information on my own while he was in a coma. It was exhausting, but who else was going to do it? That’s a mother’s job.” In addition to learning information, Melissa became Justin’s primary caretaker. She spent her days coordinating nursing, therapies, feeding, bathing, and everything else in the living room of their home. “I think I scared myself more than anything, and the doctors didn’t have too much hope, so after a while I had to stop and just believe he would get better, and advocate for what would be best for him.”

In the first several months following Justin’s injury, the Shuman family experienced a great deal of change. They did have health insurance, but had difficulty getting many of the services Justin needed covered without a battle. Like so many others in similar positions, Melissa became an expert in fighting with her insurance company and with the agencies providing services to her son. Justin was not a candidate for inpatient rehabilitation because his medical needs required he be sent to Long-term Acute Care (LTAC), which is essentially a step-down from a hospital’s Intensive Care Unit. Instead, Melissa demanded Justin come home, and spent weeks preparing and retrofitting the living room of their home to ensure his ability to live there.

“Bringing Justin home was not an easy quest, and I had no idea where to seek insight on what, how, and when to make the transition,” Melissa explained.

Melissa is enormously appreciative of the online brain injury support group to which she belongs. “It’s an A-B-I group,” she laughs, “Not TBI! TBIs are welcome, but we make sure everyone else is, too. That’s been good for me, to know I’m not alone, and Justin wasn’t alone, and even that my other children are not alone and that someone can relate to what we are going through. A lot of people, actually, relate to what we go through.”

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Jane and her husband, Tim, both sustained brain injuries at different points in their lives. They live with the residual effects every day.

Sarah learns that her injury may be invisible, but she isn't - and that it's OK to put her own needs first.

It started out as an ordinary September day for Sarah Lefferts. As she was walking, she suddenly slipped on wet tile flooring and fell backward, hitting her head on the floor. When she got up, she was upset that she had spilled coffee on her dress, and she had no idea how much her life had changed in that split second.

Over the next several days, her concussion symptoms progressed. At the time of her fall, she had been working full time, attending graduate school, and had the active social life of an average twentysomething. She was not OK with her new normal and was frustrated that the healing wasn’t more immediate.

Sarah, like most of us, didn’t understand the recovery that was ahead of her. She said, “I learned a lot about how it was OK to be broken, and how I needed to communicate that to the people around me so they could understand enough to support me “even when I didn’t understand my injury.”

Her friends and family would go along to her doctors’ appointments and take notes so that she could look back later to remember what they had talked about. Early in her recovery, she used a small notebook so that she could keep her thoughts organized. She made to-do lists for everything, including basic things like taking a shower and making food.

“One of the hardest parts of the recovery wasn’t the physical healing but the social support. It’s a real challenge to figure out how to communicate to your network about what’s wrong and what you need from them. You look fine “you can walk and talk, so it’s harder for them to understand what you’re going through and what you need. Yet it’s critical that you seek support from them,” explains Sarah. It’s challenging to advocate for yourself the way you need to when part of your brain has been damaged, but you need remember to put your own physical and mental health first, even though that isn’t something society teaches us.

Under her neurologist’s care, Sarah went back to grad school in 2014, completed a triathlon in 2015, and graduated with a Master of Arts in 2016. She is now a member of the BIAA Brain Injury Advisory Council and says that the experience changed her life. “The group of people I have met through the BIAA is empowering and supportive. BIAA taught me that I am not alone in brain injury and that every injury is different. It blew me away when I realized how many people suffer from concussions and other brain injury. I feel like my responsibility on the other side of this injury is to help other people understand that this injury is often invisible, but you are not “and it’s OK to always keep striving to heal.”

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Continue Reading

About Brain Injury Next

Brain Injury Basics Next

Functions of the Brain Next

Brain Injury Overview Next

Understanding the Injury Next

After the Injury Next

Brain Injury Severity Next

Brain Injury Diagnosis Next

Assessments in the Hospital Next

Glasgow Coma Scale Next

Other Assessments Next

Assessments in Rehab Next

Assessments in Community-Based Care Next

Neuropsychological Assessments Next

Neuroimaging Next

Treatment Next

Hospital Next

Brain Injury Rehabilitation Next

Community-Based Treatment Next

Medications Next

Clinician Descriptions Next

Insurance & Payment Next

Adults: What to Expect Next

At Home Next

Returning to Work Next

Impact on Health Next

Relationships Next

Financial Issues Next

Children: What to Expect Next

Incidence Next

Symptoms & Recovery Next

Education Next

Financial Issues Next

mTBI/Concussion Next

Symptoms Next

Treatment Next

Return to Learn Next

Return to Play Next

Accommodations Next

Follow-Up Care Next

CrashCourse Next

Spasticity Next

Pseudobulbar Affect (PBA) Next

Frequently Asked Questions (FAQs) Next

Community Next

Personal Stories Next

Tell Your Story Next

Speakers Bureau Next

Caregiver Resources Next

BIAA Champions Next

COVID-19 Resources Next

Concussion Story Wall Next

Research Next