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Contact BIAA Staff

Want to talk to a staff member?

BIAA has temporarily closed its physical office with staff working remotely. Please call or email us using the information below and we'll be happy to assist you.

COVID-19 Notice

If you are mailing items to BIAA using UPS, please call (703) 761-0750 x 620 to notify us in advance.

Call Us Today! 703-761-0750
Name Title Email Address Phone
Marianna Abashian Director of Professional Services mabashian/at/ ​703-761-0750 x 636
Sarah Augustoski Senior Customer Service Specialist customerservice/at/ ​703-761-0750 x 620
Greg Ayotte Director of Consumer Services gayotte/at/ ​703-761-0750 x 642
Robbie Baker Vice President/CDO rbaker/at/ ​703-761-0750 x 648
Christine Chen Certification Programs Manager CChen/at/ 703-761-0750 x 631
Stephanie Cohen Development Manager scohen/at/ ​703-761-0750 x 645
​Susan Connors ​President/CEO ​sconnors/at/ ​703-761-0750
Tiffany Epley Professional Services Programs Coordinator tepley/at/ ​703-761-0750 x 632
Dianna Fahel Director of Marketing & Communications dfahel/at/ ​703-761-0750 x 630
Sarah Gaffney BIAA-Maine Program Coordinator sgaffney/at/ 207-522-6601
Stephani Kelly Education Program Specialist skelly/at/ ​703-761-0750 x 628
Carrie Mosher Director of Sales cmosher/at/ 703-761-0750 x 640
Mary S. Reitter Executive Vice President/COO ​mreitter/at/ ​703-761-0750 x 623
Rula Tareq Communications Specialist rtareq/at/ ​703-761-0750 x 647

Speak to BIAA Staff

Do you have a question about the Brain Injury Association of America? Visit our staff directory and get in touch with the best department or person to help you.

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The Brain Injury Association of America is still committed to serving the brain injury community,

Our work didn’t stop. Our mission didn’t change.

We need your help. Give today and our Board of Directors will match your gift dollar for dollar, doubling its impact!